If you have any questions that aren't answered below please email me through the contact space at the bottom on the page! I will get back with you within 2 business days❤️
Disclaimer: I put my serious face on to write this 🤣 but I promise I'm pleasant and willing to work with you!! I just have to have a few policies in place to keep this one woman show running smoothly.
All orders ship within 4 business days! Orders over $100 are going to be shipped with signature required at delivery to avoid any loss. If you aren't home, they will go to a safe place to be collected by you! I am not responsible for your order if your address is entered incorrectly, it will not be refunded so please triple check that at checkout.
Once your order is processed and shipped you will receive an email with the tracking number
There are two Made To Order items available on my site right now (the hammered rings and twist rings) I make these special each time! So please know it takes me about one week to make. Please add one week to your expected transit time! Your handmade wearable art will then be on the way!
PLEASE READ the shop listing thoroughly, I work very hard to make my listings as clear as they can be. Ring sizes and necklace lengths are listed with the item for sale. I do NOT do returns or exchanges for an item purchased that was the wrong size (i.e. rings.)
My top priority is to make my customers happy and become return customers! I will work with you but am going to avoid returns. Please know your ring size before purchasing.
Handmade jewelry is a form of art and should be treated as such! Please do not wear your jewelry in the shower, ocean, pool, etc. This over exposure to water can damage and tarnish both the metals and stones. Also do not wear while applying lotions or hand creams as those can also tarnish the metal and damage the stones. Avoid harsh commercial jewelry cleaners and solutions as they are too harsh on the metal and will remove any patina. Fun fact - they can also damage the more porous stones e.g. turquoise, opal, malachite and coral! (I do not work with opal, it is a PITA to care for - just a fun fact for you!)
Please clean your jewelry only with the polishing cloth provided. If your jewelry does get dirty, you can use a soft bristle toothbrush and brush it clean. You can also use warm soapy water.
Please contact me via email with photos if your piece becomes damaged. Please note depending on the damage, there will a cost for both time and materials.
(These babies are built to last so this shouldn't be an issue, just have to throw it in there ;))